| SAP End User Training |
OlasIT specialise in the provision of SAP end-user educational services on behalf of our SAP clients in Ireland and across Europe.
We provide services to cater for the full education lifecycle, which enables the customer to obtain maximum return on their investment in SAP systems. Our training consultants develop training materials using both eLearning simulation tools as well as traditional training documentation, which allow us to provide blended training solutions to our SAP customers. The training services we provide to our clients can range from a short training course delivered onsite by one of our specialist trainers to performing all training activities on large global roll-out’s of SAP.
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| Services Include: |
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| Profile of Client Projects: |
| OlasIT have worked on a large number of SAP Training Projects. Our client projects have included SAP implementations, upgrades, refresh/advanced training courses, Rapid eLearning courses and other consulting and training management services. |
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| | | In partnership with SAP UK, OlasIT were engaged by AIB to develop training materials and deliver training for their SAP FICO and PS upgrade project. Our trainers were also engaged to develop materials and deliver training for the HR module and we also developed a 2 hour SAP HR Overview course using our Rapid e-Learning approach which is now a fundamental part of all new recruits' induction training. |
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| | | In partnership with SAP UK, OlasIT developed training materials and delivered end-user training on the SAP FICO, MM and EBP modules for the implementation of SAP into Bank of Ireland. On this project we used the Resite training tool to develop training materials |
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| | | In partnership with SAP UK, OlasIT developed four Rapid eLearning SAP end-user training courses covering the BW and FICO modules. This removes the need for a training room, SAP system and SAP trainer and also provides a standardised SAP training message for new recruits and refresh training for current employees. |
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| | | OlasIT were appointed by Firmench as the preferred training partner to develop all the core SAP training materials using a ‘Train the Trainer’ approach for their large Global SAP implementation. |
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| | | OlasIT developed, translated and delivered a 7-day SAP Customer Service training course to Allergan Customer Service staff in five European languages |
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| Training Needs Analysis | | Analysis, Planning and Management | | | | Training Analysis | | |  | We carry out a Training Needs Analysis (TNA) to determine the most suitable and sustainable training solution for your SAP system users. | | Re-visit and rejuvenate training solutions in mature SAP sites where training strategies and training materials may have become out-dated or obsolete. |
| | | | Our proven end user training methodology ensures that: | | | | End user training incorporates customised role-based SAP training courses integrated with Business Process training. | | Our training is also focused on ensuring that end users have a good understanding of the integrated features of SAP. |
| | | Training Project Management
The success of any SAP training assignment is dependent on | | | | The development of training strategies appropriate to the organisational structure, culture and geography of the enterprise in conjunction with effective change management activities to ensure the goals of the training delivery are achieved. | | Our project management methodology ensures that end user training strategies are integrated with change management to ensure the application is understood and accepted by the end-user community. |
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| Development of Training and Support Material | | | | Training Materials Development | | | | Our experienced SAP consultants are available to assist in the development of SAP training and end-user support materials. We possess the skills to use various CBT tools and document accelerators to develop training materials. Examples of training materials we recommend include | | | | Business process concept slides | | Course outlines | | Instructor guides
| | Demo and exercise documentation | | Transaction guides | | Simulated transaction lessons (Using CBT tools)
| | Quick tip cards | | Frequently asked questions | | Glossary of terms |
| | | | Development of Business Procedures | | | | Our SAP consultants can assist in creating Business Process Procedures to ensure business documentation is available for SAP training, support and to satisfy auditing requirements. | | | | Training Tools and Document Accelerators | | | OlasIT offers a range of Education enabling technologies and services which are used to develop various types of training documentation for ERP training programs.
These tools include CBT training tools such as: | | | | | | | We also offer Document accelerators such as | | | | Info Pak | | Resite (CBT and Document Accelerator) |
| | | | These tools can reduce the development time of training materials by 50%. To support our customers’ using of these training tools, OlasIT offer training courses which empower your training team to use these tools effectively. | | |
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| Training Delivery & Support Services | | | | Train the Trainer: | | | | Our Train the Trainer program is an essential part of our overall training strategy to ensure that in-house trainers are equipped with the necessary skills to prepare, deliver and evaluate SAP training. We regularly deliver a Train the Trainer course which is specifically focused on the needs of SAP trainers and can be customised to suit each company’s specific trainer requirements. This course is delivered by our highly qualified SAP trainers who have the experience and know-how to focus on the key training skills required to be an effective SAP trainer. | | | | | | | Training Delivery: | | | | Our consultants determine a training delivery method which best suits our customer’s training needs. The following are some of the training delivery options which we have recommended and used on our SAP training assignments | | | | Classroom Based Training using live training client or simulation tools | | Coaching for small groups of users and executives | | e-Learning | | Blended solutions for ‘New User’ training. This usually includes a combination of CBT and coaching | | Model Office – Useful to monitor and ensure core users of the system have reached the required level to operate the system | | Distance Training using audio-conferencing functionality – this option is suitable when there is a wide geographical spread of non-core users requiring training |
| | | | See our course catalogue below for standard SAP courses we can immediately schedule on-site for your end-users. | | | | End User Training Course Catalogue: | | | | SAP Overview/Navigation | | SAP Navigation | | HR Enquiry | | Ad Hoc Query | | SAP Query | | SAP Purchasing and Inventory Management | | Other SAP Training Courses available upon demand |
| | | | Training Support | | | | OlasIT use various methods of support to ensure that the end user community is adequately supported using the SAP system. These may include the following: | | | | Sandbox client | | Walk the Floor Support | | Coaching on advanced system topics
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| | | | Training Program Evaluation & Account Management | | | | The following are examples of the key tools OlasIT use to evaluate training assignments during and at the conclusion of a training programme | | | | Course Evaluations - It is important that each end-user completes a course evaluation at the end of a course, which determines the effectiveness of the delivery of the course and the quality of the course material. | | Training Feedback / Review - We provide regular feedback to our client regarding the training assignment. The training records and evaluations form the basis for regular reporting and review meetings. We set up a schedule of review meetings on commencement of any assignment. | | Quality Control and Assurance - OlasIT is committed to delivering a quality service and has systems and procedures in place to ensure that a high quality service is maintained. As part of the day-to-day project work we also ensure our training team work to the highest standard and extend / introduce new quality control procedures wherever required to ensure this goal is met. | | OlasIT has a highly experienced training team who offer expertise in all aspects of the training program and who ensure that a successful training solution is implemented. All members of the training team will have SAP project implementation experience in addition to SAP training delivery expertise. |
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