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| Training Planning & Management |
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| Training Needs Analysis |
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| Training Needs Analyses (TNA's) enable us to |
| ›› | Assist in determining a suitable and sustainable training strategy for your company |
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| ›› | Identify training needs at an individual level to meet your organisations strategy |
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| ›› | Select appropriate method of training delivery (some examples below) |
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| › | CBT (delivered via either Classroom or ‘At your desk’ training methods) |
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| › | Classroom based training |
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| ›› | Identify training material development requirements |
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| ›› | Re-visit and rejuvenate training solutions in companies where training strategies and training materials may have become out-dated or obsolete. |
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| IT Training Plan Consulting |
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| ›› | Promotes a professional planning approach to the training function |
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| ›› | Develops annual training plans to efficiently and effectively meet training strategy objectives |
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| ›› | Increases effectiveness and ‘value for money’ of the annual training budget |
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| ›› | Identifies measures and controls to determine the ‘Return on Investment’ of all training performed |
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| Training Project Management & Coordination |
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| OlasIT Education Consultants provide Training Project Management/Team lead & Coordination services to guide the training projects to a successful outcome. The key benefits we provide to our clients in the management and coordination function of training programs include |
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| ›› | Extensive training project experience across many industries |
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| ›› | Quality control procedures are implemented on all training materials |
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| ›› | Set-up and management of the required communication flows from the training team to the project and to the organisation |
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| ›› | Steering training projects to a successful outcome |
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| ›› | Control of training resource costs (internal and external) |
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| ›› | Selection process of appropriate training resources, if required |
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| Support Contracts | | | We are all familiar with the scenario…….you are sitting at your desk, working on an important presentation in PowerPoint / a spreadsheet in Excel / a document in Word or maybe a project plan in Project and you are stuck. You need help, advice, guidance and there is no one to turn to.
A support contract from OlasIT is the solution. We provide a range of support solutions to our clients. Each solution is custom built to suit the ethos, structure and requirements of each individual organisation.
A typical support contract can include: -
| | |  | Support on a wide range of desktop applications: |
| | | |  | MS Office (Word, Excel, PowerPoint, Access, Outlook) |
| | MS Project |
| | Lotus Notes |
| | Visio |
| | Publisher |
| | FrontPage |
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| | Telephone Support with guaranteed response time |
| | Email Support with guaranteed response time |
| | Working solutions to problems with business critical files |
| | Onsite assistance with business critical files |
| | Advice on best practice when setting up complex spreadsheets / projects / documents and presentations |
| | | For further information please contact:
Louise Church, 01 2790020, 086 2366746, louise.church@olas.ie
| | | | | | Desktop Applications Solutions Support for a leading drinks manufacturer | | | | A contract is in place whereby users call / email OlasIT with queries on the agreed list of products (MS Office, MS Project, Visio, MS Outlook). As consulting & assistance is required, time spent will be drawn down from the contract days. In some cases onsite visits are required, and this time is also drawn down from the contract days. The aim of the contract is to provide timely assistance, consulting, advice and solutions on business critical files and documents. A service level agreement is in place to guarantee response time and effectiveness of solutions. Regular reporting and analysis of calls and solutions are included in the contract. | | | | Typical Solutions have included: - | | | | Onsite consulting session on how best to set up shared task folders in Outlook to enable department wide sharing of projects |
| | Complex Lookups in Excel to check download data from ERP system |
| | Assist with complex ISO documentation in Word |
| | Assist with a Presentation in PowerPoint using sound and video |
| | Assist with updating of standards manual in Word (sections / pictures etc) |
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| Bespoke Courseware Development | | | OlasIT has over 25 years experience in the development of courseware both for our full range of standard PC training programmes and customers bespoke systems. We develop using proven methodologies and templates ensuring that course manuals are clear, structured, easy to use, include relevant exercises and more importantly act as a valuable reference after training.
We also develop ‘Quick Reference Sheets’ and ‘Cue Cards’, which compliment the training manuals. These quick reference sheets and cue cards can be produced on laminated hard copy or can reside on the customers Intranet. Courseware for bespoke systems can be made available in soft copy to the customer for future system updates and additions or, if required, can be updated by OlasIT.
| Recent Projects include: -
SAP HR - Courseware Development in the areas of Personnel Administration, Organisational Structure, Payroll and Reporting for a number of large SAP implementations.
Credit Application System – Development of Course Outline, Course Manual and delivery of training for a bespoke system written in Lotus Notes for Bank of Ireland Finance.
Induction Training Manual – Development of induction manual, supporting presentation and quick reference sheets for a major bank.
Patient Private Property System – Development of a user manual for an in house developed system for the HSE, Midland Area.
Site Manager – OlasIT was commissioned to develop a training manual and to deliver training on an intranet content management application developed by TerminalFour.
CRM – Development of a full range of courseware for use on the CRM rollout for a major drinks manufacturer. | | | For further information please contact:
Louise Church
louise.church@olas.ie
Phone: + 353 1 2790020 |
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| Resources | | | | Does your organisation need assistance to fill vacant interim IT Training, Systems Development or Project positions? | | | | OlasIT offer additional support to our clients by utilising the extensive pool of training, development and consultant resources at our disposal to enable us to: | | | | | | Respond rapidly to any urgent project, training or development resource requirements of our clients’ projects |
| | Provide interim resources to organisations to provide short-term cover for annual leave or to provide short term project team resources during resource-demanding phases on projects |
| | Provide specialised resources to our clients which may not be available within our clients’ organisation and in certain cases may not be easily obtainable within the local employment market |
| | | | | | The following are some recent examples of how we have helped our clients out of difficult situations on their projects by providing the following resources: | | | | SAP Trainer to deliver BW training courses to end-users on an SAP implementation project with only 3 days notice of requirement |
| | Project consultant to rapidly pull together an achievable project plan for a project which needed re-direction and guidance |
| | Training Coordinator to manage all of the training administration and scheduling for a large IT upgrade project |
| | PowerPoint specialist to assist a senior executive to develop a presentation with same day notice |
| | SAP HR configuration specialist to provide additional expertise to support project development team to meet a key project development milestone |
| | Training material development specialists to bolster an under-resourced project team to complete training materials on time |
| | MS Excel expert to automate the development of Management Reporting Pack for senior executives |
| | MS Excel specialist to provide cover to support an excel based reports package while team members were on annual leave |
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| Qtier Rapor: Corporate Control and Compliance for Spreadsheets | | | | | Most organisations have secure and compliant corporate I.T. Systems to control their business processes but many produce ‘key reports and analyses’ using spreadsheets, an area of business which unfortunately is not as controlled or compliant as it should be | | | | 'Qtier-Rapor’ is designed to PROACTIVELY ensure that your spreadsheets are as controlled and compliant as possible. We have built in functionality to meet the requirements of the SARBANES OXLEY ACT and the EU 8th DIRECTIVE and allow you to define your spreadsheet corporate policy. | | | | Every business has a problem with controlling spreadsheets and their inevitable proliferation | | | | | | Spreadsheets are being built to make up for lack of functionality and flexibility in corporate I.T. Systems – but they lack the security and control that is seen in formal systems, and so need high levels of manual intervention and maintenance. | | | | Qtier-Rapor is a product designed to bring spreadsheets into a more controlled and compliant environment by introducing: | | | | User Access- Only authorised personnel can access spreadsheets and can perform only authorised tasks. Users can be prevented from creating, modifying, copying, saving, printing spreadsheets etc |
| | User Menus- Users access their authorised spreadsheets through Rapor Menus |
| | Segregation of Roles- Only authorised personnel can create, modify or audit spreadsheets and are defined as Spreadsheet Owners, Editors and Auditors. The Auditor must be independent of the Owners/Editors to ensure compliance |
| | Change and Version Control- Rapor ensures that only one live version of a spreadsheet exists within the organisation and controls the version numbering in addition to recording all change control history |
| | Restricted Spreadsheet Function- Rapor can prevent the use of Excel functions such as ‘Save as’, ‘Print’ ‘Copy & Paste’ ‘e-mail’ etc. to prevent proliferation and unauthorised copying and printing |
| | Anti-Tampering- Any unauthorised attempt to access a spreadsheet is prevented and a record is written to the audit trail recording who, when and where the attempt was made |
| | Audit Trail/History- A full audit of all change control activity of spreadsheets is retained by Rapor as well as a history of all uses of the spreadsheet for use internally and by external auditors |
| | Output Authentication- Rapor generated authentication stamps can be shown on all printed and screen output to ensure no user interference has occurred and to validate the authenticity of the report |
| | Documentation Management- Rapor can generate control documentation and external documents can also be linked directly to Rapor spreadsheet processes |
| | Access to Corporate Data- Rapor can securely access corporate data bases and extract information for instant updating of spreadsheets |
| | Web Deployment- All spreadsheet contents and user menus are automatically web-enabled to allow easy deployment of information to an Intranet or Extranet. Users can operate across the web, allowing ‘self-service’ report selection throughout the organisation |
| | Ad hoc query- Rapor contains a simple end-user query and reporting tool which gives instant access to ad hoc data within the constraints of system security |
| | | OlasIT have developed a partnership with Qtier for the implementation, training and support of the Qtier Rapor product. Our highly experienced Consultants advise and support our Customers through the implementation of Qtier Rapor to ensure that all requirements for statutory spreadsheet compliance are met.
For further information on the Qtier Rapor product or our related services please contact our Consulting Team at info@olas.ie or the Qtier website www.qtier.com
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