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CR580: SAP CRM User Interface

COURSE OBJECTIVES

This course will prepare participants to:

  • Gain an overview of the CRM WebClient User Interface
  • Adapt the CRM WebClient User Interface using customizing and standard tools
  • Implement simple customer specific enhancements

 
Price: €2,660 per person

Dates

  • Please contact us regarding scheduling – 4 Days

 
SAP_Partner

TARGET AUDIENCE

  • Customers, SAP consultants and project team members who are responsible for configuring the SAP CRM WebClient User Interface.

PREREQUISITES

Essential

  • SAPCRM: Overview of the SAP CRM solution
  • Fundamental knowledge of SAP technology

Recommended

  • CR100: CRM Customising Fundamentals
  • IC WebClient UI experiences
Notes
  • The course CR580 refers to the CRM WebClient User Interface which was introduced with SAP CRM 6.0. This course introduces standard CRM tools which can be used to realize typical UI changes. This course does not focus on UI development, e.g. development of customer-specific UI components or views.

Course based on software release

  • SAP CRM 7.0 EHP3
  • SAP ERP Central Component 6.0 EHP6
Course Outline
  • SAP CRM User Interface Overview
  • UI Concept
  • Customizing of Business Roles
  • Navigation Bar Customizing and Transaction Launcher
  • Architecture
  • UI Configuration
  • Application Enhancement Tool and Easy Enhancement Workbench
  • Component Enhancement Concept
  • Skin Configuration
Contact Us

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