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Improving Management of Time and Personal Effectiveness

 

Description

This course was designed people who want to improve their time management and their overall personal effectiveness

Price: €445 per person

Dates

  • Dates available on request, please call for details – 1 Day

Target Audience

This programme is suitable for anyone wishing to improve their management of time and also their personal effectiveness.

 

Prerequisites

  • None

Goals and Objectives

  • Develop improved interpersonal communications techniques
  • Be capable of selecting the most appropriate communication methods
  • Develop awareness of key factors in handling interpersonal interactions
  • Be able to give and receive communications in an effective manner
  • Develop skills in managing performance – motivation and performance conversations
  • Be able to handle difficult interpersonal behaviours successfully
Course Content
Click here to download course outline

Introduction, Objectives and Expectations

Group Exercise with Discussion and Feedback

Introduction to Effective Personal Communications
Basic factors in communication
Evaluation of key aspects involved through exercises with discussion
Identification of participants primary media of communication

Critical Elements to be Managed in Interpersonal Communication
Spoken word – application and issues
Written word – application and obstacles
Visual presentation – application
Body language – using and reading
Effective and active listening techniques

Interpersonal skills for Spoken Communications
Principles of body language – key factors for sending and receiving
Developing assertive approaches to communications and interactions
Dealing with interactions by telephone – building rapport and overcoming barriers
Handling different interactions and behaviours including situations of confrontation and aggression

Managing Performance and Giving Feedback
Identifying factors where feedback is required
Identification of barriers to effective feedback
Concept of accepting criticism and providing constructive approaches
Use of moving skills for effective interaction with others
Focusing on behaviour and issues and not personality
Importance of preparation and supportive information / examples
Do’s and don’ts of giving and receiving feedback – positive and negative
Use of assertiveness skills and transactional analysis to gain agreement and achieve objectives / required outcomes

Development of Individual Action Plans for Improved Communications Effectiveness

Programme Review and Evaluation

Contact Us

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