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Leadership Skills



  • Increase knowledge of the nature of management work and the strategic activities of leaders
  • Develop skills of leadership and team working in order to achieve organisational goals
  • Develop effective meetings management techniques
  • Develop change leadership skills for organisational change
  • Develop understanding of key aspects of approach to influencing techniques
  • Develop knowledge of own interactive style profile
  • Develop skills in handling people interaction and behaviours including conflict

Price €900 per person


  • Dates available on request. Please call for details, 2 Days





Course Outline
Click here to download course oultline

Introduction to the Programme

Objectives, Content and Expectations

Group Exercise with Analysis and Feedback

Strategic Management Process
Taking the bigger picture perspective as a leader
Setting and clarifying organisational/departmental goals
– Mission and Vision
Developing organisational strategy for area operation
– Understanding strategy
– Developing strategies
SWOT analysis
– Organisational assessment
– Identification of areas for improvement
Strategic planning
– Setting objectives
– Building action plans
Setting targets and performance measurement criteria
Manager as leader in implementing strategic plans

Primary Functions of Management
Management and operational work
Management work activities
Planning and organising process
Leading / motivation of people
Monitoring and controlling activities
Setting objectives and goals for area of responsibility
Establishing measurement criteria for managing performance

Team Building and Teamwork
Formation of groups and development into teams
Stages in team formation
Development of team structures
Consensus seeking techniques
Selecting and building team process
Intact teams, cross functional teams and self directed work team operation
Measuring team performance

Team Leadership Skills
Developing of task and people focused approach to leadership
Effective motivation techniques
Leadership styles and profiling
Action centred leadership approach using a series of structured exercises practising leadership techniques with analysis and feedback
Role of manager as facilitator and coach in the modern working environment

Meetings Management Techniques
Importance of meetings
Mechanics of meetings
Use of agendas, minute taking and action planning
Role of chair and minute taker
Meeting process
Effective action planning

Leadership of Change
Handling the process of change
Identifying the causes of change
Addressing resistance to change and overcoming problems
Management of change through dialogue and consultation
Leading change implementation

Interpersonal Effectiveness Skills
Introduction to interactive and influencing skills purpose and objectives
Completion of questionnaire on interactive style
Influencing skills exercise with feedback and analysis
Use of moving skills for influencing others
Interactive skills profile and questionnaire results with feedback and discussion
Handling different behaviours and reactions
Dealing with conflict and aggression
Using transactional analysis principles to deal with conflict / disarming anger
Understanding of assertiveness, aggressive and passive behaviour
How to be assertive in interacting with others
Use of practical role plays with analysis and feedback

Development of Individual and Team Action Plans

Programme Review and Evaluation

Contact Us

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