Set up in 1975, our client is headquartered in USA and has 2 locations in Ireland and many other locations across the world. They have approximately 95,000 people currently employed worldwide.
In 2013, our client engaged Olas to document a process and deliver training to managers on this process and the corresponding transaction in SAP. These managers would not be using the system on a day-to-day basis, but it was important for them to understand the process so they were self-sufficient running their own queries and reports.
Olas Approach to the Project
Initially Olas sat with various members of the data entry team to ascertain the overall process. From there we documented the process and developed training materials for this. We delivered a ½ day session to the client in Dublin and the training materials were shared with their colleagues in the USA. They were especially pleased as this project was completed under budget.
For further information contact Colette on 01 279 0020 or email firstname.lastname@example.org