COURSE OBJECTIVES
In this course you will learn how to implement SAP Hybris Sales Cloud. This will include a configuration of sales processes, including topics such as business process configuration, lead management, order and opportunity management, sales methodology, and more.
This course will prepare you to:
- Run an SAP Hybris Sales Cloud implementation project using SAP best practices
- Translate customer business needs to best practice business scenarios in SAP Hybris Sales Cloud
- Set up and configure the sales solution to manage business processes
- Configure Lead Management to nurture Leads and convert them to Opportunities
- Define Sales Methodology process to streamline Opportunity process
- Configure Sales Quote and Order management functionalities with replications to connected SAP backend system
- Configure functionalities which enables sales personal to plan and record customer visits and activities
- Understand key features and functions of pricing in SAP Hybris Sales Cloud
- Understand Partner Channel Management for collaborative selling
- Configure Sales Target Planning to carry out top down sales planning
- Describe the integration scenarios available with SAP Hybris Sales Cloud
Price per Person: Click Here
TARGET AUDIENCE
- Application Consultant
- Business Analyst
- Business Process Architect
- Business Process Owner / Team Lead / Power User
- Enterprise Architect
- Industry Specialist
- Program / Project Manager
- Solution Architect
- System Administrator
- Trainer
- User
PREREQUISITES
Essential
- CRM/Sales domain knowledge
Recommended
- SAP Hybris Cloud for Customer experience
Notes
Course based on software release
- SAP Hybris Cloud for Customer 1708
Course Outline
- Introduction to SAP Hybris Sales Cloud
- Articulating the Functional Capabilities of SAP Hybris Sales Cloud
- Lead Management
- Articulating the Functional Capabilities of Lead Management
- Opportunity Management
- Articulating the Functional Capabilities of Opportunity Management
- Quotation Management
- Articulating the Functional Capabilities of Quotation Management
- Order Management
- Articulating the Functional Capabilities of Order Management
- Activity Management
- Articulating the Functional Capabilities of Activity Management
- Visit Planning and Execution
- Articulating the Functional Capabilities of Visit Management
- Partner Channel Management
- Articulating the Functional Capabilities of Partner Channel Management
- Sales Planning and Forecasting
- Articulating the Functional Capabilities of Sales Planning and Forecasting
- Pricing
- Obtaining an Overview of the Pricing Topic in SAP Hybris Sales Cloud
- Account 360 and Sales Intelligence
- Articulating the Functional Capabilities of Account 360 and Sales Intelligence