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CR500: CRM Middleware

COURSE OBJECTIVES

This course will prepare participants to:

  • Explain the internal data processing of the CRM Middleware
  • Set up and monitor the connection between SAP CRM and SAP ERP
  • Monitor the flow of data within the CRM Middleware

 

Price per Person: Click Here

Dates

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SAP_Partner

TARGET AUDIENCE

  • Customers, consultants, administrators and project team members who are responsible for setting up, configuring and monitoring the CRM Middleware

PREREQUISITES

Essential

  • SAPCRM: Overview of the SAP CRM solution Recommended

Recommended

  • CR100: CRM Customising Fundamentals
  • SAP Netweaver
Notes

Course based on software release

  • SAP CRM 7.0 EHP3
  • SAP ERP Central Component 6.0 EHP7
Course Outline
  • Introduction to the CRM architecture and CRM Middleware
  • Connecting an SAP back-end system to an SAP CRM system: – CRM Middleware / Administration Console – Messaging BDoc – Initial load / delta load / request load – Data flow, configuration and monitoring
  • Connecting an external system using the XIF adapter
  • Business Warehouse adapter
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