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FSC020: Processes in SAP Credit Mgt, SAP Biller Direct, SAP Dispute & SAP Collections Mgt


This course will give participants an overview of SAP Financial Supply Chain Management (SAP FSCM) and understand its approach.
It will also give an insight in the SAP FSCM – components Credit Management, Biller Direct, Dispute Management and Collections Management – and prepare participants to:

  • Describe the functionalities and the deployment and integration options of these components
  • Describe how a company can concretely use these components within its order-to-payment -process and apply these components in first steps (building an order-to-process-scenario using these components)


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  • Decision makers
  • Project managers
  • Key users and Project team members
  • Consultants and Sales employees



  • None


Software Release Information and Notes
  • The content of this course is appropriate for participants on the following SAP software releases: R/3 4.6c, R/3 Enterprise Ext. 1.10/ 2.00, SAP ERP Central Component 5.0., SAP ERP Central Component 6.0

Course based on software release

  • SAP ERP 6.0 Enhancement Package 7
Course Outline
  • Motivation and scope of SAP Receivables Management
  • Monitor and manage customers’ credit risk with SAP Credit Management
  • Present customer invoices and account data using the Internet with SAP Biller Direct
  • Process claims and deductions with SAP Dispute Management
  • Collect outstanding receivables efficiently with SAP Collections Management
  • Integration of these SAP components with each other, and with SAP Financial Accounting – Accounts Receivables
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