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SEN50: SAP Enable Now - Web Assistant Authoring


SAP Enable Now is an end-to-end suite to create learning and in-app help content for end-users. The Web Assistant, as part of the suite, is a web-based solution, that provides context sensitive assistance to end users directly within the application, instantaneously. In this course, you will learn about the different help variants the Web Assistant may provide and what content is available from SAP. You will learn how to create Web Assistant content for different modes, how to embed your own content, plus how to adapt SAP’s default content to your organization’s needs.

This course will prepare you to:

  • Get an overview on what the Web Assistant is, the different help variants it may provide, and content is available from SAP.
  • Learn to which extent Web Assistant content can be edited and enhanced, including the prerequisites of doing so.
  • Understand what SAP Enable Now is and how it relates to the Web Assistant.
  • Create Web Assistant content for the different modes and embed your own content.
  • Adapt the SAP default content to your organization’s needs.

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  • Application Consultant
  • Business Process Owner / Team Lead / Power User
  • Change Manager
  • Developer Consultant
  • Help Desk / CoE Support
  • Industry Specialist
  • Program / Project Manager
  • SAP Enable Now Standard Author
  • SAP Enable Now Master Author
  • SAP Enable Now Consultant
  • SAP Enable Now Implementation Partner
  • Solution Architect
  • Trainer
  • User



  • None


  • None
Software Release Information and Notes

Course Based on Software Release

  • SAP Enable Now Cloud and On-Premise Edition


  • None
Course Outline
  • Course Introduction
  • Web Assistant
    • Web Assistant Introduction
    • Web Assistant Interface
    • Help Modes (context help / guided tours / Embedded learning/ What’s New mode)
    • Supported Applications
    • Overview on Standard Content
  • Editing Capabilities and Preparations
    • Modify or Enhance Web Assistant Content
  • SAP Enable Now
    • SAP Enable Now Overview
    • Solution Architecture
  • Create Web Assistant Content
    • Create Context Help and Exercise
    • Create Guided Tours and Exercise
    • What’s New Mode
    • Create Embedded Learning Content
  • Reuse Existing Content in Web Assistant
    • Create and Edit Link Tiles
    • Exercise: Embed your Content into Web Assistant
  • Customize SAP Standard Help Content
    • Overview: Customize SAP Standard Content
    • Customize in-App Help Content
    • Customize Learning App Content
  • Content Maintenance
    • Content Structuring Best Practices
    • Localize Web Assistant Content
    • How to Handle Application Updates
  • Best Practices
    • Best Practices for Valuable in-app Content
    • When to Use Which Editor
    • Choose Theme and Panel Orientation
    • Customize the Theme Colors

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