Description
This programme is suitable for anyone wishing to improve their negotiation skills.
Full Day Course Price: €500 per person
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To book onto a Virtual Live Training 1.5 hour session, or series of sessions, please click here.
Dates
- Dates available, please call for details – 1 Day
TARGET AUDIENCE
Anyone wishing to improve their negotiation skills.
PREREQUISITES
- None
GOALS AND OBJECTIVES
- Develop understanding of key aspects of approach to negotiating skills and the development of appropriate strategies to achieve outcomes
- Develop knowledge of own interactive style profile for use in negotiating skills and influencing situations
- Develop skills in handling people interaction and behaviours including confrontation and difficult behaviours
- Build effective negotiation skills for use in business situations
Introduction, Objectives and Expectations
Key Factors for Effective Presentation
Objectives and purpose of presentations
Main presentation methodologies
Identification of presentation formats required by participants
Written presentations – email, text, and letters
Face to face – formal and informal
Telephone – calls and conference calls
Interactive Exercise with Feedback and Analysis
Negotiation Skills
Definition of negotiation
Application of negotiation skills
Attributes and skills of effective negotiators
Stages in the negotiation process
Interpersonal Effectiveness Skills
Basic principles of communications
Primary methods of communications related to negotiation
Communicating and reading body language
Effective and active listening skills
Interactive skills exercise with feedback and analysis
Use of moving skills for influencing others in negotiations and profile analysis
Assertiveness skills for use in negotiating
Negotiation Process
Objectives, strategies and tactics – Collaborating or Positioning
Stages in the process of negotiation
Preparation phase
Information sharing and bargaining stages
Gaining agreement or failure to reach solutions
Handling difficult interactions of conflict and aggression
Uses of techniques to disarm anger and reduce conflict
Analysis and Discussion
Analysis and discussion of participants’ negotiation situations to find appropriate solutions
Programme Review and Evaluation
Extensive use will be made of exercises and scenarios to enhance learning